Coronavirus (Covid-19) precautions

Last updated : February 20, 2022

We generally use the same Covid-19 precautions as Northwestern Outpatient visits. As a health care facility, we require masks for all persons in the clinic. We are also limiting accompanying persons. Please be considerate. We presently prefer few accompanying persons (there are sometimes special situations), and we use social distancing, masks/gloves, disinfectant. All of our staff have been vaccinated for Covid.

To protect other patients who may be unvaccinated, following a positive COVID-19 test result, we require at least three weeks from the date of any positive result before patients can be seen in our office. Patients can be seen sooner by providing a negative COVID test result. If you test positive for COVID-19 within three weeks of an upcoming appointment, please contact our office to reschedule.

Background:

As of late January 2022, the Covid-19 virus is in the middle of a 4th wave" in Illinois, although the newer variant appears less lethal. We are continuing to use televisits as possible. We are very serious about wearing masks as well. Good information about the Covid-19 situation in Chicago can be found on the Illinois Dept. of Health web page.

Covid-19 is mainly a respiratory pathogen, and does not seem to be a common source of dizziness or hearing loss. Similarly, the vaccines for Covid-19 are not a common source of dizziness or hearing loss. Headaches are common however.

What we are doing to keep everybody safe at Chicago Dizziness and Hearing:

All of our personnel have been vaccinated for Covid-19. We are physically in the office. We continue to use social distancing and masks.

If you have tested positive for Covid, for the safety of our patients as well as our staff, we ask you to wait at least 3 weeks before visiting us for an appointment (new or return). For a sooner visit, please supply a recent negative test.

For everybody (patients and staff both), we require a mask (no bandana). There are no hand shakes. We take the temperature of all people entering the clinic (including staff) and send people home who have a temperature or symptoms suggestive of Covid-19. We use gloves. We wash hands and sanitize equipment between patients. Our waiting room is large and the chairs are widely spaced out.

We ask most accompanying persons to wait outside the clinic -- usually this means in the car, although sometimes people find other places to hang out. We allow all patients to use "facetime" or a similar smartphone app to allow their accompanying person(s) to participate in the visit.

Two types of visits: regular, televisits

If come to visit us in person right now, you are a "regular visit". We encourage very dizzy returns to visit in person, as it may be impossible to diagnose remotely. However, we will continue to offer televisits to all return patients as long as health insurance permits.

We offer televisits -- i.e. smartphone or computer video appointments for situations such as once/year follow-up visits for Meniere's or migraine patients. We go through the same process as we do for "live" visits (i.e. get out your chart, go through our Epic EMR to see what has been going on with other doctors, discuss your symptoms with you, refill medications as needed), but we do not require you to be here in person.