Survey Help System
|Overview Your Dashboard Completing Surveys||
Welcome to the Chicago Dizziness and Hearing online survey system
Let's get started. When you first access the survey system, you'll be asked to log in:
If already you have an account, enter your User ID and Password in the corresponding fields within the box labeled "Login". When done, click the Login button. If you don't have an account, and you are a patient of Chicago Dizziness and Hearing, contact us to get an invitation email.
The User ID and Password are case sensitive, so pay special attention to your typing.
If your User ID and Password aren't recognized, the following error will be displayed:
If you receive an error, first try retyping your User ID and Password (check your caps lock key, as well). If you are absolutely certain you are typing your information correctly, contact Chicago Dizziness and Hearing for assistance.
Survey accounts are assigned by Chicago Dizziness and Hearing, and are only available to patients. Contact firstname.lastname@example.org or email@example.com if you need a new login or if you forgot your credentials. They will send you an invitation email.
This help page is available both before and after logging in: the link labeled "Help" always brings you here. The links in the menu to the left allow you to navigate within this page.
After you log in, you'll see your dashboard:
These are the surveys that you can take. If you get an email requesting you to take a particular one, please just take that one. It does no harm to take other surveys, but they might not be very relevant.
The survey title is a link: click on these links to take each survey. The survey status indicates how you have, so far, interacted with the survey:
The last access column indicates when you last visited the survey.
In this area, you'll find links to get help as well as logout. Your survey administrator may also have given you access to these tools:
To complete a survey, read the questions and answer each.
Most of our surveys are rating scales, based on published survey instruments. In a rating scale you indicate your degree of agreement with the presented statement. You may choose one out of the the possible options.
Almost all questions require an answer. If an answer is required, the stem (main) question will be marked with a red asterisk. You must answer the question, including all of the subquestions, before moving to the next page or submitting your final answers.
Other question types are radio buttons, text fields, and essay boxes. Click here for help in filling these out.
Submitting a Survey
Security is strong, because we don't save anything of importance on the server.